Dear Customers!

We have installed new functions on ALL of our bots.

New Functions:

* Scramble Words

* New Trivia

* New Calc Game – Math

* Greeter

* Automatic Answers – Triggers

Take a look about the new commands:

Scramble Commands:

To Start: !word

To Stop: !stopword

New Trivia Commands:

To Start: !trivia

To Stop: !stoptrivia

TOP 5: !top5trivia

New Calc Game – Math:

To Start: !calc

To Stop: !stopcalc

TOP5: !top5calc

Automatic Answers – Triggers & Greeter:

Try these “default” commands and look what the bot will answer * Depends of your room language *:

hi, hello, hola, ahaha, bot .. and much more ..

Regarding the Greeter all bots are setup with our Default Message.

CUSTOMIZATION:

All settings can be edited and customized as you want.

We will apply a FEE of $5.00 per change request of each item.

Sorry for the downtime today, we expect you enjoy the new bot functions!

Thanks,

Rafael Ribeiro – CEO frogFriends Group

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Service Done – Serviço Concluído

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Dear Customers!

We would like to inform you about a Bot Server Schedule Maintenance this sunday – September 27.

The maintenance is necessary to increase our Bot Server performances.

Affected Services:  BOT – Logs – TeamSpeak

Expected Downtime: 2 – 3 hours.

All rooms will be working normally and we not expect any rooms downtime.

Sorry for any inconvenience !

Thanks for choose our services …

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Caros Clientes!

Gostaríamos de informa-los sobre a Manutenção Agendada em nossos servidores de Bot, que ocorrerá neste domingo, 27 de Setembro.

Esta manutenção é necessária para aumentar o desempenho de nossos servidores de Bot.

Serviços Afetados:  BOT – Logs – TeamSpeak

Tempo de Parada: 2 – 3 horas.

Todas as salas continuarão funcionando normalmente e não esperamos nenhuma interrupção neste serviço.

Desculpem pelo transtorno !

Obrigado por escolher nossos serviços …

Peter Krall – Customer Support

Hello !!

We would like to wish Welcome to our Europe Cloud!

A new network of servers has been added to our core this week and will provide to our europe users better quality.

If  your room is located at Europe category and you want to try our new cloud just open a support ticket to request it.

No extra cost or hidden fees.

Thanks for choose our services!

frogFriendsHosting – Customer Support

Dear Customers!

Our server 02 is having a bad day and we are  not happy with this situation.

The main core network from BGP show a problem today on our DataCenter and cut many connections.

We have re-routed this server to ComCast network but its seems as many customers still experience problems.

Sorry for any inconvenience and we expect solve this issue ASAP ..

UPDATE: As we DON´T HAVE a previous time to back server 02 running as expected, we decide move all affected rooms to our backup server. During this time, you can´t connect the webpanel but the rooms are working normal.

We did it to minimize downtime for you and allow us a window to solve the problem at server 02.

We will update this post when the server 02 issue has been totally solved.

UPDATE September 09 – 08:41 AM => The service ll be totally restored this Saturday. During this time the backup server still up and hosting the affected rooms.

UPDATE September 09 – 13:20 AM => The connectivity of our server 02 is now working as expected.

All services has been restored.

If you are experience problems, please contact our support team.

Kind Regards,

Peter Krall – Customer Support

Dear Customers!

We are planning a maintenance this saturday on all of our servers.

Its necessary to better adjust rooms to specific servers – routings and a short downtime is expected.

We will update this post with more information soon.

Kind Regards,

Mark Vandhels – Customer Support

Dear Customers!

We are experience problems on our Datacenter, related to server 07.

Our techs are working to solve it ASAP.

Sorry for any inconvenience …

Update: The network has been restored, all rooms are online.

Kind Regards,

Peter Krall – Customer Support