Arquivos de June, 2009

BOT & Log Servers Upgrades

Thursday, June 11th, 2009

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The upgrades has been completed now and all systems are working.

If you have any questions, please contact our Support Team.

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Dear Customers!

Many customers report us problems on Bots on the last 2 weeks. We are starting now an upgrade on out Bot Server, adding more one server to share these services – load balance system.

An outage is expected from NOW – Thrusday, June 11 09:00.

We expect 24 hours outage of these services, and we are so sorry about this inconvenience.

Unfortunally its necessary to provide you a better service related to Bots.

Thanks for your patiente and cooperation.

If you have any questions, please contact us.

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Caros Clientes!

Muitos clientes nos reportaram problemas relacionados aos Bots nas últimas 2 semanas. Nós estamos iniciando agora, um upgrade, adicionando um outro servidor para trabalhar em conjunto com o atual, criando assim um balanceamento de carga.

O sistema de Bots ficará indisponível desde AGORA – Junho, 11 – Quinta Feira 11:00.

Esperamos 24 horas de parada, e pedimos desculpas pelo inconveniente.

Infelizmente este tempo é necessário para poder oferecer a vocês um melhor serviço relacionado aos Bots.

Agradecemos sua paciencia e compreensão.

Caso tenha algum pergunta, nos contate.

Kind Regards, Salutos Cordiales, Atenciosamente

Peter Krall – Customer Support

BOT & Log Server Maintenance!

Wednesday, June 3rd, 2009

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Completed

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Dear Customers!


We are starting now a maintenance on our BOT & Log Servers.

Expected outage time: 30 – 45 minuts.

Sorry for this inconvenience.

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Kind Regards,

Peter Krall – Customer Support