**********

RESOLVED

**********

Â

Dear Customers!

We are experience some network connectivity issues under our server 04.Â

If your room is under this server, you ll note some LAG.

We are working to solve it ASAP and a short downtime is expected.

Â

Regards,
Peter Krall

Dear Customers!

We would like to inform you a new function was added today to our website.

From now, you can monitor your server network usage and get some fast answers to problems as LAG or Downtimes.

Please access: http://www.frogfriendshosting.com/?op=network

The graphics are updated each 5 minuts and show the last 24 hours statistics.

If you have any questions regarding this function, please contact us.

Â

************************

Â

Estimados Clientes!Â

Nos gustaría informarle de una nueva función se ha añadido hoy a nuestra página web.Â

A partir de ahora, usted puede supervisar su uso de la red del servidor y obtener algunas respuestas rápidas a los problemas como el GAL o de los tiempos de parada.Â

Por favor, acceda a: http://www.frogfriendshosting.com/?op=networkÂ

Los gráficos se actualizan cada 5 minutos y muestran las últimas 24 horas las estadísticas.Â

Si usted tiene alguna pregunta relacionada con esta función, póngase en contacto con nosotros.

Â

************************

Â

Prezados Clientes!Â

Gostaríamos de informar sobre uma nova função adicionada hoje ao nosso site.Â

A partir de agora, você pode monitorar o uso da rede e obter algumas respostas rápidas sobre problemas como lag ou perda de conexão.Â

Por favor, acesse: http://www.frogfriendshosting.com/?op=network

Os gráficos são atualizados a cada 5 minutos e mostram as informações das últimas 24 horas.Â

Se você tiver alguma dúvida sobre esta função, entre em contato conosco.

Â

Atenciosamente, Kind Regards, Salutos Cordiales,

Rafael Ribeiro – CEO frogFriends Group

Dear Customers!

It seems our Seattle data center is down at the moment.

Its affect our BOT, Logs and Backup Servers.

Id you are noticing anything down, this is most likely the cause.

I am working with SL to get an ETA and and explanation for the outage.

I will keep updated with more info as it comes, thank you for you understanding!

Â

UPDATE:Â

Â

At around 12:00pm CT, DC reported a physical cut in the primary 10G circuit between the Dallas and Seattle Datacenter resulting in longer than normal routing times. This has caused some outages to clients who are located in the Seattle Datacenter.

As of 12:30pm CT, the circuit has been restored, but as with any physical fiber cut, restoring optimal service could take another few hours.

At this time, there is not an explanation as to why there was a physical cut to the circuit, but once service has been restored (#1 priority), investigation into the cut will proceed.

Â

FINAL UPDATE:

This issue should be resolved now.

If you are still experience IP connectivity issues, please call or submit a ticket.

Â

Regards,

Peter Krall

***********

Service Completed

***********

Â

Â

Dear Valued Customer!

As part of our security rules, this saturday, May 23 we will updated our servers and needs a restart.

A 30 minuts outage is expected.

—————

Caros Clientes!

Como parte de nossas regras de segurança, nós atualizaremos nossos servidores neste sábado dia 23 de Maio, os quais necessitarão ser reinicializados.

Nós esperamos uma breve parada de 30 minutos.

—————

Estimados Clientes!

Como parte de nuestras normas de seguridad, que nuestros servidores de actualización de este sábado 23 de mayo, que es necesario restablecer.

Esperamos una breve parada de 30 minutos.

Â

Atenciosamente, Kind Regards, Salutos Cordiales

Peter Krall – Customer Service Support