Dear Customers!

We would like to announce a schedule update at our Linux Servers.

You can expect a short downtime arround 15 minuts in the next 3 days and thats all.
So, if you room go down at this time, don’t worry, we are working on

Thanks for your help and cooperation!

If you have any questions, please contact us ..

Kind Regards,

Peter Krall – Customer Support

##################

Problema Resolvido – Problem Solved

##################

Dear Customers

We are experience another outage at our bot server 01/02.

Around 100 customers are affected and we are investigating this issue.

Its not acceptable that a new server exchanged this week, show problemas as oldest server.

Our tech department is performing a deep inspection and we will update you soon with more details about.

******************************************

Caros Clientes

Estamos a experimentar uma outra falha no nosso servidor 01/02 bot.

Cerca de 100 clientes estão sendo afetados e estamos investigando esta questão.

Não é aceitável que um novo servidor trocado esta semana, tenha problemas como o antigo servidor.

Nosso departamento de tecnologia está realizando uma inspeção profunda e vamos mantê-lo atualizado em breve com mais detalhes.

Kind Regards, Atenciosamente

Peter Krall – Customer Support

Dear Customers!

We have moved all affected bots to the new server.

For you nothing changes, all settings remain the same and no data loss.

Sorry for any inconvenience and thanks for your cooperation on this case with us.

**************************

Caros Usuários!

Movemos todos os bots afetados pelo problema para um novo servidor.

Para vocês nada muda, todas as configurações permanecem as mesmas e nenhum dado foi perdido.

Desculpem pelo transtorno e obrigado pela sua cooperação conosco neste caso.

Kind Regards, Atenciosamente

Peter Krall – Customer Support

Dear Customers!
Lastest days the server 10 have problems and we decide move it to a new hardware.

No biggest downtime is expected and we are starting this task now.

:::: UPDATE ::::

We have moved all rooms to a new server.

Please use www.frogfriendshosting.com/?op=request_panel to receive your new control panel login information.

Thanks,

Peter Krall – Customer Support

Dear Customers!

We planned a Bot Server reboot tonight. If your room is without bot, this action will solve the problem.

*******

Caros Usuários!

Vamos reinicializar o servidor de bot esta noite. Caso sua sala esteja sem bot, esta ação irá solucionar o problema.

Kind Regards, Atenciosamente

Mark Peter – Customer Support

Hello Customers!

Our server 06 explode this morning. The mainboard blow up and its impossible to be recovered.

We are installing a new machine and then configure the operation system.

Expected downtime is arround 6 hours.

Sorry for this inconvenience ..

Kind Regards,

Peter Krall – Customer Support

Dear Customers!

Camfrog planned a network upgrade tonight.

You can expect a ROOM DOWN TIME, at the same time, since the Central Server will be offline.

As posted by Camfrog Official Blog:

“We plan to have a hardware upgrade tonight between 9PM and 11PM PST.  During this time you may be unable to access the Camfrog.com website or logon to our service with Camfrog client, bot, or server.”

Thanks for your patiente …

Kind Regards,

Peter Krall – Customer Support

Dear Customers!

Camfrog planned a network upgrade tonight.

You can expect a ROOM DOWN TIME, at the same time, since the Central Server will be offline.

As posted by Camfrog Official Blog:

“Tonight we plan to have an outage between 9-11PM PST for server maintenance.  We are upgrading our network to better serve you.  Thank you for using Camfrog.”

Thanks for your patiente …

Kind Regards,

Cris Backmens

Dear Customers!

The server 09 show a hardware problem and need to be exchanged.

We are working on and expect this server back in 4 hours.

Sorry for any inconvenience ..

Regards,

Peter Krall – Customer Support

***************

Service Done – Serviço Concluído

***************

Dear Customers!

We would like to inform you about a Bot Server Schedule Maintenance this sunday – September 27.

The maintenance is necessary to increase our Bot Server performances.

Affected Services:  BOT – Logs – TeamSpeak

Expected Downtime: 2 – 3 hours.

All rooms will be working normally and we not expect any rooms downtime.

Sorry for any inconvenience !

Thanks for choose our services …

——————–

Caros Clientes!

Gostaríamos de informa-los sobre a Manutenção Agendada em nossos servidores de Bot, que ocorrerá neste domingo, 27 de Setembro.

Esta manutenção é necessária para aumentar o desempenho de nossos servidores de Bot.

Serviços Afetados:  BOT – Logs – TeamSpeak

Tempo de Parada: 2 – 3 horas.

Todas as salas continuarão funcionando normalmente e não esperamos nenhuma interrupção neste serviço.

Desculpem pelo transtorno !

Obrigado por escolher nossos serviços …

Peter Krall – Customer Support