Hello!

Some users and our techs experience problems when trying to logon at Camfrog.

Camfrog is working to resolve this issue ASAP and we expect all service restored soon.

Thanks for understanding and we wish you a nice day!

UPDATE: Posted at official @Camfrog – is currently unavailable due to an outage at our data center. Hopefully it will be resolved soon

Hello!

We are experience some network issues at server 03.
Our techs are working arround the clock to get it solved asap.

Sorry for that ..

***************************

COMPLETED – ALL BOTS ARE NOW ONLINE

***************************

We are currently performing a firmware update at our bot servers.

All bots are now offline until we complete this service.

- We will keep you informed about the progress and at this time there is NO prevision about when bots will be back online.

Dear Customers,

We are currently experience an outage at our servers 02, 03 and 08. Our techs are investigating this issue and we will update you shortly.

Thanks for your cooperation on this matter.

## UPDATE 01 ##

Servers need a reboot.

Now the servers are rebooting and we expect all slots back online in a few minuts.

## UPDATE 02 ##

Server 02 is back online.

## UPDATE 03 ##

Server 08 is back online.

## UPDATE 04 ##

Server 03 is back online.

##FINAL UPDATE ##

We experience a network switch outage that cause this issue.

We reboot all servers to make sure everyting is ok and running

#######################

If you still experience problems, just open a support ticket at www.frogfriendshelp.com

Thanks

Dear All

We are performing a hardware reboot at all servers.

It was necessary due some security updates.

Regards,

Peter Krall

******************************

SOLVED – RESOLVIDO

******************************

Dear Customers!

We are experience an unnexpected outageat our bot servers.

Our techs are investigating this issue and we will updated you as soon we receive news from datacenter.

This issue NOT AFFECT ANY ROOM SERVER .. all rooms are working normally.

Thanks for understanding.

================================================

Caros Cliente!

Nós estamos enfrentando problemas de conexão em nosso servidor bot.

Nossos técnicos estão investigando e nós atualizaremos este post assim que recebermos mais informações.

Este problema NÃO AFETA NENHUMA SALA .. todas as salas estão funcionando normalmente.

Agradecemos sua compreensão.

*********************************

Problem Resolved – All bots are starting UP now.

If you have problems, open a support ticket.

*********************************

Dear Customers!

Our bot 01 had hardware problems and we are now installing a new hardware.

Estimate outage time is arround 8 hours.

Thanks!

**********************

SOLVED

**********************

Dear Customers!

We are experience a network problems at our Chicago DataCenter that affects our servers: 07, 12, 13 & 14.

Our techs are on site checking and trying to restore the service ASAP.

We will keep you informed.

Sorry for any inconvenience ..

**************************

Concluído – Done

**************************

Dear Customers!

We will perform some servers updates today.

A 15 – 30 minuts outage is expected and all services will be affected.

Thanks for your cooperation.

***********************

Caros Clientes!

Nós iremos realizar algumas atualizações em nossos servidores hoje.

Uma parada de 15 a 30 minutos é esperada e todos os serviços serão afetados.

Obrigado pela sua cooperação.

******************************************************

This issue has been resolved now!

Thanks for your cooperation on this matter.

******************************************************

Dear Customers!

We are experience some connectivity problems between our server 02 and Camfrog Central Server.

Please NOT reboot your room until we solve this problem, or you will not be able to get your room online back.

Our techs are working to solve it together Camfrog Team.

Regards,

Peter Krall – Customer Support