Dear Customers,

Server 10 is experience an outage and we are investigating this issue.

We will update this post as we receive more information from DataCenter.

Thanks!

Hello!

We are experience some network issues at server 03.
Our techs are working arround the clock to get it solved asap.

Sorry for that ..

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COMPLETED – ALL BOTS ARE NOW ONLINE

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We are currently performing a firmware update at our bot servers.

All bots are now offline until we complete this service.

- We will keep you informed about the progress and at this time there is NO prevision about when bots will be back online.

Dear Customers!

We got a good information today:

The login issues was solved by Camfrog Team. – http://blog.camfrog.com

All rooms, bots and services are back online and running

If you are experience problems, please open a ticket into our Central – www.frogfriendshelp.com

Due to Camfrog network issues we are unable to connect rooms and bots to Camfrog.

As soon as we are able to we will re-connect all rooms and bots that have gone offline.

Sorry for any inconvenience.

More info at http://blog.camfrog.com

Dear Customers,

We are currently experience an outage at our servers 02, 03 and 08. Our techs are investigating this issue and we will update you shortly.

Thanks for your cooperation on this matter.

## UPDATE 01 ##

Servers need a reboot.

Now the servers are rebooting and we expect all slots back online in a few minuts.

## UPDATE 02 ##

Server 02 is back online.

## UPDATE 03 ##

Server 08 is back online.

## UPDATE 04 ##

Server 03 is back online.

##FINAL UPDATE ##

We experience a network switch outage that cause this issue.

We reboot all servers to make sure everyting is ok and running

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If you still experience problems, just open a support ticket at www.frogfriendshelp.com

Thanks

We are experience problems at our bot servers.

Techs are on site checking and we will get it back soon.

Thanks!

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Estamos passando por problemas em nosso servidores de bot.

Técnicos estão em campo verificando o problema e teremos os bots novamente funcionando logo.

Obrigado

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Problem Solved – Problema Resolvido

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Dear Customers!

We are currently experience some connection issues at our Dallas DataCenter.

During this time you can experience some LAG or problems to join rooms.

Affected Servers: 01, 02, 03, 04, 06, 07, 08 and 09.

Techs are inside looking this problem.

Thanks for your cooperation on this matter.

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Caros clientes!

Estamos passando por alguns problemas de conexão em nosso DataCenter localizado em Dallas.

Durante esse tempo, você pode experimentar LAG ou problemas para entrar nas salas.

Servidores afetados: 01, 02, 03, 04, 06, 07, 08 e 09.

Nossos técnicos estão trabalhando neste problema.

Obrigado pela sua compreensão.

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SOLVED – RESOLVIDO

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Dear Customers!

We are experience an unnexpected outageat our bot servers.

Our techs are investigating this issue and we will updated you as soon we receive news from datacenter.

This issue NOT AFFECT ANY ROOM SERVER .. all rooms are working normally.

Thanks for understanding.

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Caros Cliente!

Nós estamos enfrentando problemas de conexão em nosso servidor bot.

Nossos técnicos estão investigando e nós atualizaremos este post assim que recebermos mais informações.

Este problema NÃO AFETA NENHUMA SALA .. todas as salas estão funcionando normalmente.

Agradecemos sua compreensão.

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Problem Resolved – All bots are starting UP now.

If you have problems, open a support ticket.

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Dear Customers!

Our bot 01 had hardware problems and we are now installing a new hardware.

Estimate outage time is arround 8 hours.

Thanks!